Master Your Trading Discipline

Privacy Policy

Last Updated: February 2025

TrackTrade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application TrackTrade (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use the App.

Account Information: When you create an account, we collect your email address and authentication credentials. If you choose to sign in using Apple Sign In or Google Sign In, we receive basic profile information as permitted by these services.

Trade Data: We collect the trading information you voluntarily enter into the App, including trade entries, exits, position sizes, profit and loss figures, and any notes or discipline ratings you add to your trades.

Performance Statistics: We generate and store calculated statistics based on your trade data, such as win rates, profit factors, and discipline scores.

Usage Analytics: We collect anonymous usage data to improve the App, including app performance metrics, feature usage patterns, and crash reports. This data does not include your personal trade information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App's functionality
• To generate performance insights and statistics from your trade data
• To sync your data securely across your devices
• To communicate with you about your account and provide customer support
• To send you technical notices and security alerts
• To analyze usage patterns and improve user experience

3. Data Storage and Security

Your data is stored on secure cloud servers using industry-standard encryption both in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our infrastructure is hosted on reputable cloud service providers that maintain strict security standards and compliance certifications.

4. Data Sharing and Disclosure

We do not sell your personal data. We do not share, sell, rent, or trade your personal information or trade data with third parties for their commercial purposes.

We may share information in the following limited circumstances:

• Service Providers: We use third-party services including Firebase (for authentication and data storage), Apple (for Sign In with Apple), and Google (for Google Sign In). These providers are bound by contractual obligations to keep personal information confidential.
• Analytics: We use anonymous analytics services to understand how users interact with the App. This data does not identify individual users.
• Legal Requirements: We may disclose information if required by law, legal process, or government request.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access your trade data and account information directly within the App.
• Correction: You can update or correct your information through the App's settings.
• Deletion: You can request deletion of your account and all associated data by contacting us at support@tracktrade.app. Upon receiving a verified deletion request, we will permanently delete your account and trade data within 30 days.
• Data Export: You can request a copy of your data by contacting our support team.

6. Third-Party Services

The App integrates with the following third-party services:

• Apple Sign In: For secure authentication. Subject to Apple's Privacy Policy.
• Google Sign In: For secure authentication. Subject to Google's Privacy Policy.
• Firebase: For authentication, data storage, and analytics. Subject to Google's Privacy Policy.

We encourage you to review the privacy policies of these third-party services.

7. Children's Privacy

TrackTrade is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@tracktrade.app. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.

8. Data Retention

We retain your personal information and trade data for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will delete your data within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@tracktrade.app

We will respond to your inquiry within a reasonable timeframe.

Terms of Service

Last Updated: February 2025

Please read these Terms of Service ("Terms") carefully before using the TrackTrade mobile application (the "App") operated by TrackTrade ("we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the App.

1. Description of Service

TrackTrade is a trading journal application designed to help retail traders track their trades, analyze performance statistics, and monitor trading discipline. The App allows users to log trade entries, view performance analytics, and generate reports based on their trading activity.

2. No Financial Advice Disclaimer

TrackTrade does not provide financial advice, investment advice, trading advice, or any other form of professional financial guidance. The App is solely a journaling and tracking tool. All content, features, and information provided through the App are for informational and personal record-keeping purposes only.

Nothing in the App should be construed as a recommendation to buy, sell, or hold any financial instrument. Any trading decisions you make are your own responsibility. Past performance recorded in the App is not indicative of future results.

3. User Responsibilities

By using TrackTrade, you acknowledge and agree that:

• You are solely responsible for all trading decisions you make
• You will not rely on the App for any financial, investment, or trading advice
• You understand that trading involves significant risk of loss
• You are responsible for the accuracy of the information you enter into the App
• You will use the App in compliance with all applicable laws and regulations
• You will not use the App for any unlawful or unauthorized purpose
• You will maintain the confidentiality of your account credentials

4. Account Registration

To use certain features of the App, you must create an account using a valid email address, Apple Sign In, or Google Sign In. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

5. Subscription and Billing

TrackTrade offers optional subscription plans that provide access to premium features. Subscriptions are available on monthly and yearly billing cycles.

All subscription billing is handled exclusively through Apple's App Store. By purchasing a subscription, you agree to the payment terms presented to you at the time of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.

You can manage your subscription and turn off auto-renewal in your Apple ID Account Settings. Refunds are subject to Apple's refund policy and must be requested through Apple.

6. Intellectual Property

The App and its original content, features, and functionality are owned by TrackTrade and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the App without our prior written consent.

7. User Content

You retain ownership of all trade data, notes, and other content you enter into the App ("User Content"). By using the App, you grant us a limited license to store, process, and display your User Content solely for the purpose of providing the App's services to you.

8. Account Termination

We reserve the right to terminate or suspend your account and access to the App immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Conduct that we determine, in our sole discretion, to be harmful to other users or to us

You may terminate your account at any time by contacting us at support@tracktrade.app. Upon termination, your right to use the App will immediately cease.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TrackTrade, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, or other intangible losses
• Any trading losses or financial damages
• Damages resulting from your use or inability to use the App
• Damages resulting from any content or data entered into or obtained through the App
• Unauthorized access to or alteration of your data

Our total liability to you for all claims arising from or related to the App shall not exceed the amount you paid us in the twelve (12) months prior to the claim.

10. Disclaimer of Warranties

The App is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that the App will function uninterrupted, secure, or error-free, or that any defects will be corrected.

11. Indemnification

You agree to defend, indemnify, and hold harmless TrackTrade and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses arising out of or relating to your violation of these Terms or your use of the App.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the App after any changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@tracktrade.app